SoftTec makes you feel right at home with the most advanced and responsive technical support in the business. Through your account team, you have access to direct toll-free phone support, e-mail support, onsite support, online support, webinars, video conferencing, online task tracking, and full documentation. 

SoftTec offers unmatched Customer Support including:

  • Toll-Free Support
  • Remote Support
  • Onsite Support
  • Email and Fax Support
  • Support via GoToMeeting® live support
  • Annual Upgrades
  • Versioned Releases
  • Individual Client Support Staff

SoftTec is always here to help!

Technical Support


SoftTec is industry certified to better serve you:

Upcoming Events

  • Version 16 Release, Coming Soon

Contact Information


621 Wall Street

Sevierville, TN 37862

Phone: (865) 453-6484 or (800) 237-7840

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